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Getting 3rd Party Advice

Hopefully, you will use the number on this site and call one of our advisors to arrange your mortgage. However, before you do so, it may be worth reading about the different types of advisors that work in the mortgage marketplace:

Advisers and brokers
Though banks and building societies dominate the mortgage lending market, they do not rely solely on their own sales staff to attract business. Around half of all mortgages in the UK are still arranged by some form of broker or adviser.

In return for a flat fee or commission on the deal, they will do the legwork for you and find you a mortgage that will hopefully meet your requirements. Often you are only really paying for their knowledge of the products and the marketplace, though some of them do have access to special deals negotiated because they refer a large volume of business to certain lenders. The range of computer software packages on offer to advisers and brokers means that they can find and select you an appropriate mortgage almost instantly. The value comes from the consultation and the assessment of your needs and their use of this knowledge to find a product that suits you.

Tied agents
Many agents and advisers have access to mortgages that you would not be able to arrange on the high street or via a direct operation. However, some of them are representatives of a particular financial institution and may only be able to offer products from that particular provider. Many of the mortgage advisers that are linked to estate agent offices are in fact tied agents. They can still call themselves financial advisers, so long as they don't use the word 'independent'. They are supposed to inform you of their status during the first meeting.

Restricting your choice of products to those of one lender may be fine for many people. Others may view it as too cosy an arrangement for the agent. They may be duty bound to offer you the best, most suitable product they have available, but the chances are that there are better deals out in the open market. Beware of estate agents who try to insist that you arrange a mortgage through their adviser.

Independent Financial Advisers
Independent Financial Advisers are usually authorised to offer advice on the whole range of regulated and unregulated investment, savings and loan products. They are free of any ties to financial institutions and in theory, should look at the entire mortgage market before selecting a product.

They may still have access to special deals not on offer elsewhere. This is because they may subscribe to a mortgage panel along with many other advisers and brokers. They panel uses their cumulative buying power to convince lenders to come up with special packages in return for their continued custom. The only trouble is that they have to deliver a certain level of business over a year to remain on the panel, so they may slightly favour some products over others. The panels often contain twenty or so lenders, so this shouldn't restrict the quality of the deal that you get.

How introducers get paid
There are two main ways in which advisers, brokers and agents generate revenue:

  • By earning commission from the lender. This is paid on all products that are sold. For a mortgage it can range from £50 right up to £750 or higher. The top end is usually reserved for special status mortgages. They also receive commission on any other products they manage to cross-sell. As a rule, the more long-term the product, the higher the commission that they will receive.
  • Charging you a fee for arranging the mortgage. This can be a flat fee or a share of the loan amount - usually between a quarter and one percent of the total value. This can end up being quite a large sum of money if you are buying a high value property.

Some unscrupulous intermediaries will tend towards the products that pay out the highest level of commission. Be wary of advisers who blindly insist on the virtues of endowments, despite your insistence that they are not for you. They can be great for many people but they are almost always great for the seller in terms of the amount of commission they receive. Similarly, you should watch out for advisers who start pushing other products too heavily - permanent health insurance, whole of life insurance, income protection, critical illness etc. Look out for overlap across the products they are trying to get you to buy, as having to many protection products can be an inefficient way of covering yourself.



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